This Privacy Policy describes how Vaah Zindagi Marketing LLP (“DentistMedia,” “we,” “us,” or “our”) collects, uses, and protects your information when you use our website and video-generation platform (the “Service”). By using the Service, you agree to the practices described here.
Placeholder notice: This document is provided as a starting template and does not yet constitute legal advice. It should be reviewed and finalized with a qualified professional before launch.
1. Information we collect
We collect the following categories of information:
- Account information — your name, email address, and password (stored securely in hashed form) when you sign up, including via Google sign-in.
- Brand and profile details — clinic name, doctor name, phone number, and any logo or branding you choose to add.
- Uploaded content — the before & after photos and other images you upload to generate videos.
- Generated content — the preview and final videos created from your inputs.
- Payment information — processed by our third-party payment provider (Razorpay). We receive transaction records such as amount, status, and a payment reference, but we do not store your full card details.
- Usage data — basic technical information such as device, browser, and actions taken within the Service, used to keep the platform reliable and secure.
2. How we use your information
We use your information to:
- Provide, operate, and maintain the Service, including generating your videos;
- Process payments and deliver your paid, watermark-free downloads;
- Communicate with you about your account, renders, and support requests;
- Improve our templates, features, and overall experience;
- Protect against fraud, abuse, and security threats;
- Comply with legal obligations.
3. Storage and retention
Uploaded photos and generated videos are stored securely and are accessible only through expiring, signed links. Generated videos and their associated assets are retained for 30 days from creation, after which they are automatically deleted. We encourage you to download and back up any videos you wish to keep. Account and transaction records may be retained longer where required for legal, accounting, or security purposes.
4. How we share information
We do not sell your personal information. We share information only with trusted service providers who help us operate the Service — for example, payment processing (Razorpay), hosting and storage infrastructure, and email delivery. These providers are permitted to use your information only to perform services on our behalf. We may also disclose information where required by law or to protect our rights and users.
5. Cookies
We use essential cookies and similar technologies to keep you signed in, remember your preferences, and keep the Service secure. You can control cookies through your browser settings, though disabling essential cookies may affect how the Service works.
6. Security
We take reasonable technical and organizational measures to protect your information, including encrypted connections, access controls, and private storage. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your rights
Depending on your location, you may have the right to access, correct, or delete your personal information, or to object to certain processing. You can update much of your information directly in your account, or contact us to make a request.
8. Children's privacy
The Service is intended for businesses and professionals and is not directed to individuals under 18. We do not knowingly collect personal information from children.
9. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Significant changes may be communicated to you directly.
10. Contact us
If you have any questions about this Privacy Policy or how we handle your information, please contact us at support@thedentistmedia.com.